This page explains how Easy24 delivers digital services (such as Pro access and paid tool features) and how refunds or cancellations work. Easy24 does not ship physical goods.
What we deliver
Easy24 sells digital services only. When you purchase Pro or another paid feature, access is provided electronically through your account or session on easy24.tools. There is no cargo, courier, or postal delivery.
Delivery time
Digital access is normally activated immediately after successful payment confirmation from our payment provider (for example iyzico). In rare cases activation may take up to 24 hours if a payment is under review. You will see plan status on the Pricing page or in your account once available.
Delivery method
Delivery means unlocking the purchased digital features in the Easy24 web application over HTTPS. No physical package is sent. Keep your confirmation email or payment receipt for your records.
Returns and refunds
Because the service is digital and performance usually begins immediately after payment, refunds are limited. • If you were charged but access was not granted due to a technical fault on our side, contact info@mena.software within 14 days with your payment reference. We will restore access or refund after verification. • If you simply change your mind after digital access has started, a refund is generally not available, consistent with rules for digital content supplied with your prior consent. • Duplicate or erroneous charges: contact us promptly; we will investigate with the payment provider.
Cancellation
You may stop using Easy24 at any time. Recurring Pro subscriptions (when enabled) can be cancelled so that they do not renew for the next period; access continues until the end of the paid period unless otherwise stated at checkout.
Contact
Delivery or refund questions: Mena Soft, info@mena.software. Also see the Distance Sales Agreement and Terms of Use.